AVID GOURMET CUSTOMERS

Your business is important to us! Thank you for being part of our D & D Enterprises family.

who is Avid Gourmet?

Avid Gourmet is a leading Ontario distributor of local gourmet food products, servicing food related retailers in the Canadian marketplace. Our customer base includes independent grocery stores, country markets, specialty stores, bakeries, butchers, delis, cafes, health food stores, and a variety of other food & beverage retailers.

We feature healthy, organic, vegan, gluten free, and gourmet products, with a focus on those that are made in Ontario/Canada.

O'Connor Dairy & Distribution Ltd/D & D Enterprises is proud to be a sub-distributor of Avid Gourmet products, providing exclusive access to these wonderful products for our wholesale customers east of the Don Valley Parkway as far as Kingston and north up to Bancroft and Muskoka.

D & D News

📢 Order Deadline Reminder!

Your next Avid order is due by 5:00pm on Thursday December 11th for delivery the week of December 15th. This will be your last chance to stock up before Christmas!

How to order

The order form will be emailed directly to you with the order deadline.

Just fill in and send to Greg at dndmilk@rogers.com

The order form is available right here ⏬ ⏬ ⏬

Avid Order Form Fall 2025.xlsx

Order schedule

For your reference, the following is the order deadlines for early 2026. Orders should be placed by 5pm on or before the dates below. Delivery will take place the following week on your assigned delivery day.

January 8, 2026
February 5, 2026
March 5, 2026
The balance of 2026 will be shared soon! Stay tuned!

How to pay

You can pay by cash or cheque on delivery or e-transfer after delivery to dndmilk@rogers.com.

If you require an alternate payment method, please call our office to arrange a suitable payment solution.

Cheques can be mailed to 4 Cannon Court, Whitby, ON., L1N 5V8

FAQs

What if I need to change or cancel my order?

We will always do our best to accommodate changes to your order. Call our office as soon as you can to discuss your needs.

Why is it that sometimes an item that I have order is short?

We understand that short shipped items can be frustrating. When this happens on rare occasions, your invoice will be adjusted to reflect the quantity shorted from your invoice so you won't be charged for items missing.

I have a product that is damaged or leaking, what now?

We are very sorry for this, and understand it can be frustrating. Please call our office to let us know right away so we can discuss a suitable solution. In most cases, we will pick up the damaged product and credit your account for the returned value.

Can I place my order early?

Absolutely! You can always call in your order ahead of time (just leave your order on our message service if we don't pick up) or email it to us! Or you can use the order from above.

I want to order something that is not on the order form. What do I do?

First, check to make sure you are using the most current version of the order form as it gets updated for every order cycle. If you still don't see the product you need, just give our office a quick call or email to discuss your needs.

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